Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes licensed to accept bets in my country?
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Pitch Notes operates under licenses from the UK Gambling Commission and the Malta Gaming Authority, which allow us to serve players in many jurisdictions. However, some countries are excluded due to local regulations, and we’re required to block residents of those regions from creating accounts. You can check our 'Restricted Countries' page or contact support to confirm eligibility before signing up.
02 What is the minimum deposit required to start betting on Pitch Notes?
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Pitch Notes requires a minimum deposit of $10 (or equivalent in your currency) for most payment methods. Deposits are instant for cards and e‑wallets, while bank transfers may take 1‑3 business days. There are no hidden fees; the amount you deposit is fully available for betting after verification.
03 How do I withdraw my winnings from Pitch Notes?
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Withdrawals can be made via the same method used for deposit, including Visa, Mastercard, Skrill, Neteller, and direct bank transfer. After requesting a withdrawal, most e‑wallet transactions are processed within 24 hours, while card and bank transfers take 3‑5 business days. You’ll need to complete account verification (KYC) before your first withdrawal to ensure security.
04 What are the wagering requirements for Pitch Notes’ welcome bonus?
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The welcome bonus at Pitch Notes is a 100% match up to $200 with a 35× playthrough requirement on the bonus amount only. You have 30 days from the date you claim the bonus to meet the wagering condition; any unused bonus after that period will be removed. Contributions vary: slots count 100%, while table games and live casino count 10‑20%.
05 How does the cash‑out feature work on live bets placed with Pitch Notes?
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Cash‑out allows you to settle a bet before the event concludes, locking in a profit or limiting a loss based on the current market odds. The option appears automatically when available, and you can accept the proposed amount or wait for a better price. Partial cash‑out is also supported, letting you withdraw a portion of your stake while leaving the remainder active. Note that cash‑out is not offered for every market and may be suspended if the market becomes unstable.
06 What should I do if my bet was settled incorrectly on Pitch Notes?
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If you believe a bet has been mis‑settled, open the ‘My Bets’ section, locate the relevant wager, and use the ‘Report an Issue’ link to submit a dispute. Provide match details, the selection, and any supporting evidence such as a screenshot of the official result. Our trading team will review the case within 24‑48 hours and notify you of any corrections or adjustments.